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Get more value for your Electric Vehicle (EV) and other clean energy technologies with our TOU-D-PRIME rate. If you need to turn on or transfer service and would like to be placed on this rate, please call us at 1-800-684-8123.
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If you'd like to complete your request over the phone, call us at 1-800-655-4555 48 hours before you'd like the service moved. To help us serve you faster, please have the following information available when you call: Information from your current location: Account Number Name on Account (Customer of Record)
Customer Service. Need help paying your bill or service with your account? Choose an option below: Bills & Payments. Start or Stop Service. Customer Service. Outages & Hazards. Report safety hazards immediately to our customer solutions center: 1-800-277-2177.
State Employees: Call Edison Help Desk: 615-741-4357 or 866-376-0104; All Others: Call Benefits Service Center: 615-741-3590 or 800-253-9981; Enter the temporary password from the email or the Help Desk into the password box. Click “Enter” or press the “Enter” key on your keyboard. You will be prompted to enter a new password.