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  1. If the letter was never scanned and tracking was not updated, you're on the hook. Without this there is no proof of shipment. If the buyer submits an INR you will be required to refund.

  2. I shipped an item with a registered letter. The item was delivered but the tracking number was not updated at any time. I contacted the post and they told me that due to delays of the virus, some posts do not scan the tracking numbers because they want to save time.

  3. Fast forward a week, and the buyer never got the item. The tracking also says USPS is awaiting the item. I go back to the post office and ask them to track it nothing comes up. The buyer wants the item but has not yet opened an eBay dispute. What are my options and what’s the best way to handle?

  4. Buyer opened an item not received case (eBay) after tracking didn't update for a week. It's shown back up on the radar and will hopefully get to them tomorrow or Monday. Is there anything I need to do?

  5. If your seller is using a tracked shipping service, you’ll be able to view carrier information as well as your order’s current location. If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package. Track your item

  6. Troubleshooting tracking issues. If you experience any issues tracking items you've sold, or if the tracking information on eBay is different from the details displayed on the carrier site, try the following: Check that you've uploaded the correct tracking number.

  7. community.ebay.com › t5 › ShippingThe eBay Community

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