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  1. You can create and manage policies from the business policies dashboard - opens in new window or tab in the Account section of My eBay. You can create your policy templates by following these steps: From the Create policy dropdown, select a policy type.

  2. Business sellers are required to follow all government regulations, including registering as a business on eBay, and providing contact information and a return policy.

  3. You’ve been asked to upgrade your account to a business account in order to comply with government consumer protection legislation outlined in our Business Seller Policy. If you don’t upgrade your account by Wednesday 4 September 2024, you may be subject to selling restrictions.

  4. Business policies are important because they let buyers know how they can pay you, how long it will take you to ship an item, the delivery services you offer (including shipping and packaging costs), and whether you accept returns.

  5. Report suspected violations of the Code, eBay policies, or the law to your manager, a Business Ethics Officer or other resource available for assistance. You can email askethics@ebay.com; or submit an anonymous inquiry, by calling eBay’s

  6. Ensure your products comply with the applicable mandatory standards with guidance from government agencies on product safety laws and standards for US, UK, European and Australian sites. Activity on eBay is required to follow this policy, the eBay User Agreement and all

  7. You're responsible for reviewing and understanding eBay selling policies, as well as all applicable laws and regulations as outlined in the User Agreement. Therefore, learning about eBay's selling policies before you list an item will help you avoid unintentionally breaking the rules.

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