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  1. My husband and I went back-and-forth with Customer Service, which is a joke. We have to report them to the Better Business Bureau and we have to follow up to make sure we get our $86 back. Date of experience: November 26, 2024. We understand your frustration and apologize for the inconvenience.

  2. 2 kwi 2024 · The Amazon iPhone order scam phone call is a fraudulent phone call made by scammers impersonating Amazon customer service agents. The call claims that an expensive iPhone order, usually around $5,000, has been placed on your Amazon account.

  3. 15 mar 2024 · Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message. No one legitimate will tell you to keep it a secret.

  4. Report a suspicious phone call, message, or other scam. Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams.

  5. If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .

  6. 11 maj 2024 · If you engaged with an Amazon scam call and provided any personal information or payments, take these steps: Call Amazon customer service to report unauthorized changes and freeze accounts. Contact your bank to halt payments and monitor for any suspicious transactions.

  7. 3 gru 2020 · If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real. Read our article to learn how to block unwanted calls on a mobile phone or on your home phone. And if you do get a call you think is a scam, report it at ReportFraud.ftc.gov.

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