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  1. Many issues, including channels missing from the guide, can be fixed by refreshing (reauthorizing) your device with DIRECTV. To refresh: Review the equipment you have and identify the impacted device (s). Select Refresh device. This takes a minute or two and may briefly interrupt your service.

  2. If the appliance works, then the problem is with your receiver. If your appliance doesn't turn on, try resetting the outlet. You can reset the circuit breaker or press the reset button if your outlet has one (see image). Plug your receiver into a working outlet to see if it turns on.

  3. Check your internet or Wi-Fi ® connection and test your signal strength using your remote: Press the Home button, then Settings > Help > Troubleshooting > Run Network Diagnostics. Try using an Ethernet cable to connect to your DIRECTV device instead of Wi-Fi.

  4. 26 kwi 2023 · We’ll walk through common DirecTV problems and how to fix them without waiting on hold with DirecTV support or waiting for a technician to show up and fix your problems.

  5. 3 paź 2023 · I have two DirecTV Stream devices (not the new Gemini, the previous box). One hooked to a Samsung TV the other to a LG TV. During the night last night I noticed that the blue power light on the DTV box connected to the LG TV was on. I assumed the box was getting a software update.

  6. If you need help fixing error messages or loading the DVR playlist, try these tips to troubleshoot your Genie HD DVR. If the picture on your TV is unclear, or the screen is black or grey, it could be an interrupted or poor signal. Follow these steps to check your DIRECTV Wireless Genie Mini.

  7. 8 lut 2020 · The message "No Signal" is from the TV set itself. The most common reason is the TV is not on the correct input. So use your TV remote's input (some call it source) button to change back to the one the DirecTV box is plugged into (HDMI-1, HDMI-2, A/V, etc.).

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