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Check out the frequently asked questions about booking and ticketing, and find the answers you need to help you with your trip.
15 wrz 2020 · For booking made through a third party agent ( other than Turkish Airlines direct ), you would always need the e-ticket number. Having a TK account, would work to store the reservation but when trying to browse the reservation, the system would still ask the e-ticket number.
We had booked 5 Turkish Airlines tickets from O'Hare Chicago to Istanbul for November 2023 for our family. We booked the tickets in May.. We recently got notified via email from Turkish Airlines that our flight time is changed by an hour.
When we changed to an open ticket they said one year from the date we canceled, then we were told one year from the date booked. Now the last guy on the phone is saying less than one year because there's an August deadline for all open tickets now (we were November).
For tickets made between 21 March 2020 - 31 March 2021 (inclusive), passengers can make unlimited changes until 31 December 2021 (inclusive). In order to change the ticket to an Open Ticket, the reservation must be cancelled before the date of flight.
We are wondering if anyone has ever had a problem entering their passport information onto the Turkish Airlines website. We booked our flights about 2 weeks ago and everything entered was correct (we more than double checked).
Check out the frequently asked questions about booking and ticketing, and find the answers you need to help you with your trip.
