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I'm a member with a question for customer service: 1-877-860-2837 (TTY/TDD: 711) Self-service or a voicemail available 24/7. I want to contact you by mail: I want to get help from the 24/7 Nurseline: If you're having an emergency, please call 911. _________________ I have an HMO Illinois®/Blue Advantage HMOSM plan:
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Call us to find out if telehealth is an option for you. SSM Health Medical Group is conveniently located in Columbia, IL, off Illinois Highway 3, on the fourth floor of 1000 11th South and offers exceptional and compassionate care to the community.
Refer to the resources below for help ordering vital records and for assistance with your vital records needs, including certified copies of your birth certificates, death records, marriage certificates, and divorce records.
For fastest service, please contact your customer service team by calling the toll-free number on your health plan ID card. If you do not have your health plan ID card, call 1-800-826-9781 . For general claim inquiries, call 1-800-826-9781 .
Whether you need to contact your state’s reservation line, find ride information, or call customer service, we are here to help at Modivcare.
Our goal is to make sure your questions are answered as quickly as possible. Fill out and submit the form below and a member of our customer service team will be in touch.
Please review the options below and contact us by phone, email or mail for assistance. Our teams are available Monday through Friday to help with questions related to enrollment, billing, claims, beneficiaries and more. You may also contact one of our corporate office locations directly.