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Troubleshoot using xfinity.com. If you can't download the Xfinity app or use the Xfinity Assistant, try troubleshooting on xfinity.com. Visit the Status Center to view your connection status, fix service issues, and check for local Comcast outages. You may be asked to sign in using your Xfinity ID and password.
First, make sure your gateway is online and can connect to other WiFi devices in your home. If your gateway looks like it’s not working, visit the Xfinity app for troubleshooting steps. If your gateway works with other devices but not your Windows PC, you’ll need to update your WiFi driver.
17 sty 2021 · When the modem is rebooted, I get between 195 - 230 Mbps download measued by wired connection, but it will drop incrementally over time to as low as 30Mbs. I have had the line from the pole to the house replaced, all coac in the home replaced, replaced the router and modem.
11 sie 2023 · If the Comcast router or modem won’t power on, try these steps first. Verify all cables are connected to the router. Disconnect all of the cables from the router and reconnect them.
22 lut 2023 · Thanks folks suggestion. Try factory reset as well as enable/disable traffic meter. Modem works for few hours and hit Internet down issue again. Both Workaround effects are the same as rebooting modem. Version is V2.1.3.10.
2 wrz 2020 · To get started, tap on the “Internet” tab at the bottom. If you tap on “Troubleshoot Modem,” you can reset your cable modem/router via your app—saving you the trouble of having to go find it...
Support Internet. Activate an Xfinity Gateway or third-party modem with the Xfinity app. Find out how you can activate an Xfinity Gateway or an approved customer-owned (third-party) modem using the Xfinity app. Activation instructions. Before you start: Download the Xfinity app for free from the Apple App Store or Google Play.
