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If you're experiencing trouble with your phone service (such as you don't have a dial tone or you can't break it), please check to make sure all phones are on the hook and that cordless phone batteries are charged.
Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.
Status Center. View your connection status, fix service issues, and check for local Comcast outages. Quickly find a solution without the call. Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Restart Modem.
6 gru 2021 · A few weeks ago I had to replace my modem. Although I didn't notice for a while I have no phone service. I've tried all of the suggested ways to restore service without success. I have restarted things several times and tried different phone jacks. Still no dial tone and can't receive calls.
8 cze 2023 · To fix the “No Dial Tone” issue on your Xfinity phone, check the phone cord and jack, restart your modem or Gateway, and look for Xfinity service outages. If these steps don’t resolve the issue, contact Xfinity Support for further assistance.
4 maj 2020 · The only way you can speak to a live person is to say that you have no service. Lying just wasn't my thing... so I turned to the website to the chat function.
14 gru 2018 · If you're having trouble receiving phone calls with your Xfinity Voice service, try whichever of the following steps applies to you. Make sure your phone's ringer is turned on. If you hear half a ring on incoming calls, you may have Call Forwarding turned on.
