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  1. Customer Assistance Program (CAP) This program offers affordable payment plans for income eligible customers. CAP can help with long-term solutions to chronic bill payment challenges. To get started, call us at 1-800-537-7431 or apply online at hardshiptools.org/MyApp.

  2. Columbia Gas of Pennsylvania’s Customer Assistance Program (CAP) offers affordable payment plans for income eligible customers. CAP can help with long-term solutions to chronic bill payment challenges. Program guidelines and eligibility requirements are subject to change.

  3. If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332(24/7). Close. Find out if you're eligible for income-eligible assistance programs.

  4. 2023-2024 Annual Household Income Guidelines - 150% Federal Poverty Level. Energy Assistance Video 1:16. View Transcript. Still not sure where to start? For more information on any of our programs or services, call us at 1-888-460-4332. Find energy assistance programs to help you pay your bill.

  5. customer assistance program (cap) • provides affordable monthly payments based on household size and monthly gross income • customers with pre-program balances receive arrearage forgiveness • customers receive monthly cap credits when the usage bill is higher than the cap payment • income guideline up to 200% of the federal poverty ...

  6. To be eligible for Columbia’s CAP, you must: Use gas to heat your residence; Have a household income at or below 150% of the Federal poverty income guidelines (click here to view a table with the Federal poverty income guidelines); and; Have trouble paying your bill, such as missing a payment over the last 12 months.

  7. Columbia Gas of Pennsylvania. Affordable payment plans for customers with low incomes and long-term bill payment problems. Eligibility: 150%, or below, federal poverty guidelines. Offers financial assistance for the repair or replacement of natural gas furnaces, water heaters, service & house lines and space heaters serving as the primary heat ...

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