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  1. We’re here to help. Chat Now. Select “Chat with us” to chat with our Digital Ambassador, Halo. visit support page. Explore FAQ topics and account self-service here. Get answers to your questions with our CLEAR Plus account self-service feature, or search in our FAQs.

  2. Just pick up the phone to talk to our technical, billing, or account support team. We’re available every day from 8:00 AM to 9:00 PM CT.

  3. Cancel anytime by calling 800-531-5000. For Premier Plan customers, a $50 service fee applies for a repair or replacement on eligible televisions, computers, home theater systems, laptops, and tablets through the premier protection plans. Limitations and exclusions apply.

  4. Do you have a new car and want to protect your investment? Then Lane's Car Hood Protection Strip is what is your answer. Lane's 3" inch strip covers the front of your hood that is most vulnerable to rock chips.

  5. Get info about protection plans and how to add a plan or file a claim. Choose the service you have at your home: https://www.directv.com/dtvassets/support/Satellite.svg

  6. What's my claim status? Service request number (SR#) ZIP code. View claim status. File a claim or track the status of a repair-in-progress. DIRECTV Protection Plan Premier protects your devices when the unexpected occurs.

  7. If you’re experiencing a technical issue, or if you need help navigating your device, call DIRECTV Customer Service phone number at 1.800.531.5000. In order for our customer service team to best answer your questions, we recommend having your device in front of you before you call.