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Welcome to City of Oak Ridge Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and place requests or inquiries. If you have login problems or questions, please call the Utility Business Office at 865-425-3400.
- Oak Ridge Electric | Oak Ridge, TN - Oak Ridge, Tennessee
To pay a bill, call the Utility Business Office (865)...
- Quick Links • Departments - Oak Ridge Electric - Service Inf
Online Utility Bill Payment. Call 865-425-3400 for billing...
- Service Information | Oak Ridge, TN - Oak Ridge, Tennessee
To set up a new account or start/stop/transfer electric...
- Oak Ridge Electric | Oak Ridge, TN - Oak Ridge, Tennessee
To pay a bill, call the Utility Business Office (865) 425-3400. New builds & New Construction, please refer to the customer handbook for regulatory guidelines located under Quick Links. Please DO NOT send an email to report your power is out.
Online Utility Bill Payment. Call 865-425-3400 for billing and payment questions. Report a Streetlight out. Report a Traffic Signal Issue. Customer Handbook - 901 Forms (PDF)
To set up a new account or start/stop/transfer electric service to an existing meter, please contact the Utility Business Office at 865-425-3400. Common Scams. Please be aware that the City does not contact its customers and request payment over the phone. Our notices are sent in writing through the mail.
Customer Self Service. Start Utility Service. Address to move into: Business date on which service is to be connected: Mailing Address: Contact Information. Name: Daytime Phone Number:
If you encounter problems; please contact the Utility Business Office at 865-425-3400 option 0. (Please be patient as we are experiencing high call volumes) Please provide the following information to verify your account: Account Number. Account Last Name.
Customer Portal Login. Email Address. Password
