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  1. Contact us to report fraud. If you see an unauthorized charge or believe your Chase account was compromised, let us know right away by calling us at one of the phone numbers below. Checking or savings. Debit card.

  2. Lock your card immediately and then submit the completed fraud form to us. Locking your debit card blocks new purchases. Locking your card won't block recurring transactions. For credit card fraud, call us at 1-800-955-9060. For debit card fraud, call us at 1-800-978-8664.

  3. 29 wrz 2023 · Fraudsters pose as JPMorgan Chase and other financial institutions’ Fraud Departments, and contact you from a spoofed phone number that may read as JPMorgan Chase Fraud on the caller or text ID.

  4. A Google search indicates that 1-800-278-8830 is Chase's fraud prevention department. And since you're the one calling, the number can't be spoofed, so I wouldn't worry about it.

  5. To learn more, visit the Banking Education Center. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. View the Chase Community Reinvestment Act Public File for the bank’s latest CRA rating and other CRA-related information.

  6. Be cautious of unsolicited emails, phone calls, or messages – and don't click on links, complete forms, or download attachments from unknown sources. Never share your personal details. Legitimate companies and organisations will never ask you to share PINs or passwords – not even your bank.

  7. 14 wrz 2023 · Fraud services: Call 800-955-9060 to report credit card fraud, follow up on a report of fraud or file a chargeback. Disaster assistance for auto loan customers: If a natural disaster has impacted you and you cannot make your minimum payment for your auto loan, call 800-336-6675.