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  1. Get instant resolution to all your queries with Cashfree Payments. Merchant Support. Answer to queries related to account activation, products, pricing, settlements etc. Customer Support. Answer to queries related to payment made via Cashfree Payments. Customer Grievance Policy.

  2. In case of any disputes between the customer and the merchant, we recommend the customer to contact the merchant on the support phone number or support email ID provided on the merchant’s website or app.

  3. You can now make payouts with just your beneficiary's phone number. The suite of Payouts through Phone Number has three capabilities: Using Phone Number and Beneficiary Name. Using Phone Number and last 4 digits of Credit Card. Using Phone Number and Beneficiary Bank.

  4. Level 1. In case the Merchant / Customer wishes to escalate the complaints / grievances, the Merchant / Customer can write to: escalations@cashfree.com. Cashfree shall attempt to respond within 5 business days from the date on which grievance was filed.

  5. Cashfree Payment Gateway accepts domestic and international payments, we support a wide range of payment options. You can easily collect payments from your customers using our pre-built checkout integration, or customise the payment flow as per your requirements.

  6. 5 sie 2024 · Through the merchant dashboard, the Cashfree payment gateway provides online customer service. It offers real-time online chat, email, a dedicated relationship manager, and the ability for users to submit tickets for any problems.

  7. Cashfree is one of the best payment gateway supports multiple payment methods like debit card, credit card, internet Banking, upi payments etc. Clean user interface helps to make payments easily. Read the full review