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In most cases, your BT Mobile SIM is already set up for dialling or using abroad - you don't need to call us or do anything to activate it. Once you're abroad, your phone should work as normal so there's no need to use a UK country code to call home.
You can use your BT Mobile SIM abroad, you don't need to call us or do anything to activate it. How do I pick up my BT Mobile voicemail from abroad? Find out more about setting up a BT Mobile voicemail PIN so you can access it from abroad.
Contact BT for help and support with your BT broadband, TV, home phone or mobile. We have a range of ways to get in touch for new and existing customers.
Calls to numbers starting 0800, 0808 and 0500; Voicemail; From 15 June 2017, if your plan gives you 20GB or more of data each month, a surcharge may be applied if you use more than 15GB, while roaming, in one billing cycle. What's not included in your bundle? Picture messages; Calls to service numbers (starting 084, 087, 118)
Here are some answers to help you. How do I report a lost or stolen phone from abroad? Don't worry. If your phone is lost or stolen while you're abroad just contact us. BT Mobile: I'm having trouble using mobile data abroad. If your phone isn't set up correctly you might have trouble using mobile data abroad. We can help.
You can use your BT Mobile SIM abroad, you don't need to call us or do anything to activate it. Does BT Mobile data roaming work in every country? Are there any countries where BT Mobile won't work at all?
+44 150 174 7714. Monday to Friday 8am - 9pm. Weekends and bank holidays 8am - 8pm.
