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To claim compensation for British Airways operated flights (excluding flights operated by SUN-AIR; see information below), please contact our Customer Relations team by filling out our online compensation claim form. We will respond as soon as possible.
If you’ve already travelled with us or have experienced a delay or cancellation, you’ll be able to make a complaint or claim here. If you haven’t booked or travelled with us yet, get in touch. If you’ve already submitted a case, you can track your case status using our chatbot (English only).
Submit feedback or claims for British Airways flights through this portal.
3 sty 2021 · British Airways Customer Relations EU Compensation Claims PO Box 1126 Uxbridge UB8 9XS United Kingdom Fax: +44 1787 88140 Note that the EC has issued some claim forms here: http://ec.europa.eu/transport/themes...nt_form_en.pdf Filling in this form (with a pen!) may be helpful in some circumstances, since the layout asks the right questions.
9 paź 2024 · British Airways Contact Forms. Instead of email contacts for feedback, claims, and complaints, BA uses a set of customer service contact forms dedicated to each concern. While email addresses might seem easier and more reliable for contacting customer services, the forms that the airline provides can actually help get your issue resolved more ...
19 wrz 2023 · We currently have a higher than usual volume of customer claims and our Customer Relations team are working as quickly as possible to respond to you. We assess each claim individually and dependant on the complexity of your claim, our response times vary.
Use our online form to claim for baggage you have told us is missing. Our customer relations team will contact you and claims typically take between two and eight weeks.
