Search results
If you’ve already travelled with us or have experienced a delay or cancellation, you’ll be able to make a complaint or claim here. If you haven’t booked or travelled with us yet, get in touch. If you’ve already submitted a case, you can track your case status using our chatbot (English only).
Address. British Airways Customer Relations (S506) PO Box 1126 Uxbridge UB8 9XS United Kingdom. Find out how to report and track delayed baggage online. Make a baggage claim online. Help and advice about lost and damaged baggage. Telephone 0800 408 1100 Monday - Saturday: 08:00-18:00.
Submit feedback or claims for British Airways flights through this portal.
9 paź 2024 · Helping air passengers since 2017. Claim compensation. Get BA contact information and tips for how to complain about flight disruptions, in-flight experience, and baggage handling. Find customer service phone numbers and tips for a better outcome.
31 lip 2024 · You can check your case status using our chatbot from the 'Contact Us' page on ba.com . All you have to do is click 'Start Chat' in the bottom right corner of the screen and type in "Check my case status". We'll ask for your 8 digit case number (e.g. 22472426).
Use our online form to claim for baggage you have told us is missing. Our customer relations team will contact you and claims typically take between two and eight weeks.
11 lut 2019 · Carrying around 125,000 customers on up to 800 flights every day, the vast majority of British Airways services depart on time and without issue. The new, comprehensive area of the airline’s website will help customers if their flights are disrupted.
