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Find out rules and important notices about carrying baggage on our international flights. Restricted items Restrictions apply to certain types of carry-on and checked baggage.
- Restricted Items
If your bag exceeds size restrictions, please properly pack...
- Book Flights
Priority Baggage Service may not be available when baggage...
- Carry-on Baggage Size, Weight and More Information on What You Can Carry Into The Aircraft
Free carry-on baggage allowance. One bag per person. You may...
- Use of Electronic Devices on Board
JAL Group altered the restriction of use of electronic...
- Pet Charge
Learn about size and weight restrictions for baggage checked...
- Baggage Problem
In the event that baggage arrives damaged, we will take...
- About Codeshare Flights
Codeshare with other airlines' flight numbers operated by...
- Routes/Timetable
JAL International Flights. Flight information,...
- Restricted Items
Learn about size and weight restrictions for baggage checked at airport counters, and applicable notes. Checked baggage policies. Free checked baggage allowance. Baggage in need of inquiry (Bulky baggage and musical instruments) Excess baggage charge. Route-based checked baggage rules. Pet charge.
Can you tell me more about JAL's restrictions for carry-on baggage? I'd like to change or refund my flight itinerary. Who do I contact? Can I arrange seat with extra footspace such as emergency exit row? What is the difference between "Online check-in" and "Automatic Check-in"? I am a member of an affiliate frequent flyer programme.
International airport Guide. Learn about immigration procedures and how to transfer flights at each airport.
For a hassle-free arrival experience, you may now have your baggage delivered from the airport to your hotel, and earn 50 JMB miles per bag. Advanced booking for this service is available.
Free carry-on baggage allowance. One bag per person. You may carry onboard one bag containing personal belongings (shopping bag, handbag, etc.) and one additional bag that meets the following conditions, with the total weight of both bags not to exceed 10kg (22lbs). Length + Width + Height.
JALABC Departure Counter. Narita International Airport Terminal1|JALABC offers various services at Japan's major airports.