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  1. Return a completed and signed Water Turn-On form to Customer Service by 2 pm. Augusta Utilities will retain a copy of the picture identification along with the application.

  2. Debris Removal Underway with a Few Reminders. Augusta’s Contractor, is in the process of collecting debris for all of Richmond County except for the city of Hephzibah and State Routes. This collection includes all non-bagged yard debris resulting from Hurricane Helene on the city’s right-of-way. Read on...

  3. For additional information related to ownership and usage of water and sewer lines, refer to Augusta-Richmond County Code Title 5. For additional information please contact the Customer Service Department at (706) 821-1851. Get information on adjustments due to leaks in city-maintained lines.

  4. Attention Renters: An Owner Authorization Form is required prior to service being transferred into your name. The form is available here (Adobe PDF) and here (Microsoft Word). A summary of important policies and conditions is listed on our Policy Information Sheet.

  5. Please choose who you are below. Customer Name: Continue. Web Access Registration . ... You can find your account number on your Augusta Water Utilities bill as shown below: 452 Walker Street, Augusta, GA 30901; 3463 Peach Orchard Road, Augusta, GA 30906; Customer Service: 706-821-1851;

  6. Creating a User Name gives you access to your account details and some great tools including: - View and Pay your bills online. - Review your transaction and payment history. - Analyze and download your water usage.

  7. It’s not as though employees of the Greater Augusta Utility District (GAUD) are all lifelong water geeks. But More About Us. We’re hiring! See what other team members say about working at GAUD. Then check out our current openings to apply for that job that will make a positive difference in your life. CHECK OUT OUR CAREERS.