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  1. Go to www.labor.ny.gov/signin. Enter your NY.gov username and password. Click the “Unemployment Services” button on the My Online Services page. Then click “Certify to Claim Your Weekly Benefits Here” and follow the instructions.

  2. To access your Virtual Career Center account, sign in using your NY.GOV ID username and password. This will bring you to the "My Online Services" page. In the Job Search box, choose the JobZone Button.

  3. If you are living and/or willing to look for work in the state of New York, you may also file your claim by calling the Telephone Claims Center at 1-888-209-8124 during regular business hours. Otherwise, you should contact the Out of State Resident's Office at 1-877-358-5306 to file your claim.

  4. If you are an individual who is using online services for Unemployment Benefits and/or for Job search activities/assistance, go to labor.ny.gov/signin; If you are an employer or filing representative/agent looking to use Unemployment Insurance Employer Online Services, go to the Employer Online Services page for information and to sign in.

  5. Apply online to receive temporary income while you search for a job. Certify for benefits for each week you remain unemployed, as soon as you receive notification to do so. Visit site: https://dol.ny.gov/unemployment/certify-weekly-unemployment-insurance-benefits. Research topics concerning unemployment insurance for claimants.

  6. Once I have signed in to my NY.gov Online Services page, how do I certify for benefits? To certify online, go to labor.ny.gov/signin and sign in to your account. Click the “Unemployment Services” button on the My Online Services page.

  7. Sign in, create a NY.gov ID account, and follow the instructions to "file a claim." If you have never filed a claim for benefits in New York State, you must create a PIN. This is a four-digit number that you must keep confidential.

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