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Quickly find your upcoming flights. Search by reservation number, e-Ticket number or ANA number.
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This page contains contact telephone numbers for International flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for International flights and canceling reservations.
If you have a reservation, please have your "Reservation number (6 alphanumeric characters)" or "E-TKT number (13 digits)" ready. Ticketing service charge applies to per passenger for one set of flight tickets if you make a reservation by phone.
For details regarding the reservation, please contact the travel agency where you made the reservation. The ANA's reservation number may be different from the number issued by your travel agency. If you cannot confirm your reservation, please contact your travel agency.
The reservation number may be different from ANA's reservation number. To search a reservation by number and name, please contact the travel agency where you made your reservation. For Online Check-in Q&A, click here .
Please enter the required information on this screen, and proceed to the [Reservation Details] screen. Will not be issued by ANA if purchased at a travel agency. Please contact the establishment where you made your purchase.
Please remember to enter the reservation number field at the top of the page if you are attaching a medical certificate. The maximum size of attachments that can be received is 2.9 MB in total, even if there are multiple attachments.