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  1. To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.

  2. Scams that ask for payment through gift cards generally: make contact by phone, email, through social media or online. create a sense of urgency (by offering a great price, mentioning a personal hardship/emergency or threatening consequences). ask for payment using gift cards.

  3. If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .

  4. If you receive an email or text saying that you've been gifted an Amazon.com Gift Card, verify that it's from Amazon. Customers can send gift cards by text message. A text message Gift Card from Amazon will be specifically from this number: 455-72.

  5. Amazon gift card email scam. Gift cards are popular with criminals as they are difficult to trace and can be used to launder money. This scam begins with a fraudster sending a bogus email posing as someone in your contacts list requesting gift cards for a retailer such as Amazon.

  6. If you confirm that the package addressed to you, wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. You can also contact Customer Service who will support you in reporting the issue to the investigations team.

  7. Gifts, Gift Cards and Lists. Manage Your Content and Devices. Same-Day, One-Day, Prime, Premium, Priority, Standard and Amazon Day Delivery Terms & Conditions. Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon.

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