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Use the map above to get more information about our main office. Address: 1085 Bixby Drive, City of Industry, CA 91745-1704. Toll-Free: (888) 383-8800. International: (323) 722-7900. Service: (866) 203-5607. Fax: (323) 726-4700.
- Warranty Services
If your Alfresco product needs service, please call (866)...
- Customer Care
First manufacturer of the largest professional grill at 56”....
- Warranty Services
First manufacturer of the largest professional grill at 56”. First and Only “Fire and Ice” grill on a refrigerated cart. First to produce a Versa Power™ burner.
Find out how to register your Alfresco product, get warranty service, and contact customer care. Learn about the limited lifetime, five-year, and two-year warranties for grill parts and components.
Customer Service. Toll-Free: 1-877-743-2269 Local: 225-296-0043 Email: customerservice@bbqguys.com
Customer Service Line Hours Mon-Fri: 8:30 am - 5 pm PST Sat-Sun: Closed. Track My Order
Our customer service reps are real people offering great service, backed by 8 weeks of hands-on training with all of our products.
A Commitment to Customer Satisfaction and Value As a product innovation leader, Alfresco is dedicated to assisting its customers with creative design solutions. Our complementary service offers all of the exciting layout and integration options available from Alfresco.