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Having trouble setting up or logging in to your account? Contact us at 1-800-245-2244 Monday through Friday from 7:00 am to 7:00 pm CST. Please have your bill information (account number and access code found on your paper bill) on hand if needed.
- Billing and Payment Options
Our Customer Service team can assist you with payments and...
- Outages and Storm Center
Safety is our No. 1 value. We are here to support you...
- ISP Partnership Program
Alabama Power is seeking to utilize available fiber to...
- Save Money and Energy
Find out the ways Alabama Power is committed to helping you...
- Residential
We power a better Alabama, and we’re always here to help,...
- Businesses
Businesses can enjoy many advantages by switching to...
- Manage Your Account Profile
Don’t miss out on important communications and the latest...
- Manage My Bill
See how to manage your Alabama Power bill through high bill...
- Billing and Payment Options
Manage Your Account on the Go . Enjoy the convenience and security of managing your Alabama Power account from your mobile device. Download our app today.
Our Customer Service team can assist you with payments and questions at 1-800-245-2244. Pay by Mail. Mail a check or money order to: Alabama Power Payments, P.O. Box 242, Birmingham, AL 35292. Assistance Programs to Help Pay Your Bill. Get help paying your power bill with programs like Project Share and Special Needs Assistance. Reconnect Service.
Business Support. 1-888-430-5787. M-F 7am - 6pm Central. Contact Us. Payment Address. Alabama Power Payments. P.O. Box 242. Birmingham, Alabama 35292. Find a Payment Office.
Send Us a Message. Ideal for non-urgent customer service inquiries; typical response within 3-5 business days. Phone. Give Us a Call. Ideal for general customer service inquiries. Mail. Payment Address. Alabama Power Payments. P.O. Box 242. Birmingham, Alabama 35292.
Support Center - Alabama Power. Get answers to frequently asked questions. Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area. Need to get in contact with us?
29 sie 2024 · Looking to manage your Alabama Power account on the go? Our app makes it easy. Use the app to: • Pay your bill quickly and securely with options like Digital Wallet and linking to your...