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Contact Us - Alabama Power. Instant Answers. Ask. Frequently Asked Questions. How can I submit an electronic copy of my lease or property deed? Why did my bill increase if I am on flat rate? What is Auto Pay? What are the eligibility requirements for FlatBill? How is Budget Billing different from FlatBill? What are the benefits of FlatBill?
Need help paying your bill? Get Help. Choose the right rate plan for you. Rate Plans. Save Energy and Money. View Tips. Manage Your Account on the Go. Enjoy the convenience and security of managing your Alabama Power account from your mobile device. Download our app today.
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Everything from how to make a payment, how to find your account number, questions about using the website and more. Need to find an office or authorized payment location? Enter your location below or see a list of locations in your area.
If you need to contact the Alabama Power Customer Service Department, you can call the toll-free number at 1-800-888-2726. This number is available Monday – Friday, 8am – 5pm CST. Service Hours. Alabama Power’s customer service line is open Monday – Friday, 8am – 5pm CST.
We power a better Alabama, and we’re always here to help, because this is our home, too. We know there’s always more than power on the line. That's why our teams are committed to delivering consistent, reliable power, while offering various ways to manage your home's energy usage and costs effectively.
Phone Support. Call the Alabama Power customer service hotline at 1-800-245-2244; The hotline is available 24/7 for assistance with account issues, billing questions, and technical support; Online Support. Visit the Alabama Power website and navigate to the "Contact Us" section; Use their online chat support to get in touch with a ...
