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It's easy to answer your query online. Visit our Help page to find out how. The easiest and quickest way to speak to us is through our mobile banking app or via Live Chat. This is available to both new and existing customers.
Customer support. Get useful information if you are an existing HSBC credit card customer. Whether activating your card or reporting it lost or stolen we're here to help.
Operation hours: 24 hours Hotline is available 24/7 for scam reporting, lost/stolen of card(s) or unauthorised transaction. You may also contact National Scam Response Centre at 997 (8:00am - 8:00pm daily)
You have the option to register for online banking with your SSN, card number and PIN, and there are alternative ways to access your account by phone. If you need to set or change your credit card PIN, you can change it in online banking or the HSBC mobile app. Simply log on, select your credit card account, choose 'Manage Card', and then ...
We also offer a 24-hour automated service, which allows you to check your balance, make payments, report a card lost or stolen.
Customer support. It's easy to answer your query online. Visit our Help page to find out how. Get card services support – activating and using your HSBC debit card or credit card. Click for more card services information.
Come and see us in person. Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. Online banking, lost & stolen cards, security concerns and more.
