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I've saved tons of money on rental cars too under their hot deals - often times more than several hundred dollars compared to competitors. Obviously you need to be careful because you cannot be refunded for any of these rooms or cars.
Hotwire has a rating of 1.5 stars from 770 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hotwire most frequently mention customer service, credit card, and rental car problems. Hotwire ranks 237th among Travel Search Engine sites.
They understated the cost of a prepaid Thrifty car rental by 15 % (for a 12-day rental), which was the reason I chose them. Then Thrifty charged me that extra 15% ($132) and would not honor the Hotwire commitment.
What a SCAM! I rented a “hot deal” car with Hotwire and had to make a change to the reservation. They told me that they would put the funds in my Hotwire account and I could re-book a rental—but it had to be another “hot deal.” Fine, I selected a car and went through the checkout process.
I ended up paying $75 more to the rental car agency and hotwire refuses to honor their price. Their customer service started with: 1) I needed to contact the rental car agency directly (but I purchased the package from hotwire); 2) the price is only an estimate (but all bookings are final); 3) and finally, I requested an car upgrade directly to ...
6 dni temu · Hotwire finds hotel rooms, rental cars and vacation packages at deeply discounted rates. Travelers can look up travel information on the website or the mobile app and access 24/7 customer...
Hotwire customers have been lured into booking cheap 2 star or 3 star hotels that end up not meeting their expectations and then they come onto websites (such as this one) to complain that Hotwire is a scam.
