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Customer Care. Have a compliment or complaint, or want to let us know about a recent experience? Fill out the information below to start a request with our Customer Care team.
Chat. Get answers to all your travel questions. We’re available 24 hours a day. Chat with us. U.S. and Canada. You can buy tickets without extra fees on united.com. To book with an agent, there’s a $25 fee by phone, $10 at a City Ticket Office, and $50 at the airport. If you’re an English speaker call 1-800-UNITED-1 (1-800-864-8331).
Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.
You can change or update existing reservations in the My trips section of united.com or the United app. There’s no service charge to get help from our Customer Contact Center by phone if you have an existing reservation, but your representative will inform you of any change fees that may apply.
If you do not see your country listed, call our main English language number, 1-800-UNITED-1 (1-800-864-8331). We also have reservation numbers in other languages. Customers who use TDD or TTY devices should call 1-800-323-0170. MileagePlus members can call the MileagePlus Service Center at 1-800-421-4655.
1-888-247-2262 (toll-free) Other numbers. Email. Would you like to make a suggestion, voice a concern or share a compliment? Send us an email using our web form and we’ll get back to you as soon as possible. How can we help you? Do you have a question or comment for us?
United Airlines contact details including website, email, and social media pages. We have domestic, international and US 800 phone numbers.
