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Here's how to get in contact with us, 24 hours a day. All the information you need to know about check-in, changing or cancelling a flight, your Frequent Flyer membership, providing feedback online, baggage and more.
send an email to us at frequent_flyer@qantas.com.au; If you need help with a travel booking, call Qantas Contact Centres on 13 13 13, available 24 hours a day, seven days a week. If you’re overseas and need assistance with your travel booking, visit our contacts page for local contact options.
Find out how to contact us to change your booking, call your local Qantas Office, contact us in Australia on 13 13 13, search our FAQs, provide feedback and more.
See your bookings with us and, where possible, make changes, update your personal details, redeem your Flight Credit and more. If your flight has been changed or cancelled by Qantas, we'll be in contact. Find out more information on booking changes.
25 wrz 2013 · Qantas Frequent Flyer: Australia: 131131 or +61 3 9658 5302. New Zealand: 0800 101 500. UK: 0845 7 747 100 or 020 8600 4333. Ireland/Europe: +44 20 8600 4333. USA & Canada: 1 800 227 4220. Internationally: +61 3 9658 5302. Virgin Australia. Main information and reservation numbers: Australia: 136789 or +61 7 3295 2296. New Zealand: 0800 670 000.
You can change your flight, check in online, add special requests, update your contact details, request a frequent flyer upgrade at qantas.com and more. For all other requests use the contact numbers shown, or search our FAQs for answers to frequently asked questions.
Contacting the Qantas Frequent Flyer Service Centre; Contact The Qantas Club Service Centre; Contact Customer Care about Your Experience with Qantas; Jetstar contact details; Contact assistance for Qantas Points queries including claiming missing points for Mad Paws bookings.
