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Be very careful of scams asking for details like your credit card number, bank account number or any other payment information. IRCC may contact you by telephone to ask for more information to continue processing an application, or to follow up on outstanding fees and loans.
Emails: If you receive a suspicious email, please verify the sender. Our messages to Canadians abroad are sent from either sos@international.gc.ca or another Government of Canada email account ending with @international.gc.ca. Phone calls: If you receive a suspicious call, do not provide any financial information.
If you think the call might be part of a fraud scheme, contact law enforcement authorities or the Canadian Anti-Fraud Centre (formerly PhoneBusters) or call 1-888-495-8501. How to recognize suspected scams
Contact the Fraud Reporting System (Canadian Anti-Fraud Centre) or call toll-free at 1-888-495-8501. You can also file a report of a misleading or deceptive marketing practice with the Competition Bureau using the online complaint form .
@international.gc.ca. The email is usually from a do not reply account. Reply instructions are included in the email. For example, if you are asked to submit additional documents, you will be instructed not to reply to the email. Instead, you will have to follow the instructions included in the email to submit the requested documents.
Report scams or fraud to the appropriate Government of Canada department or agency. Scammers often pretend to be from: Social insurance number (SIN), employment insurance (EI) and passport-related scams, how to confirm if Service Canada contacted you.
The message asks you to provide or verify your personal or financial information—such as your credit card number, passwords or social insurance number—via email or by clicking on a web link. Protect yourself. Know that reputable organizations will never ask for your personal information through email or text.
