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What are you looking for today? Whether you need to schedule a repair, start a claim, or find a store, here are some quick links to get you to the right place. Let’s talk. Prefer a phone call? We’ll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT. Contact customer support. Visit My Asurion.
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Asurion is your trusted partner for device protection and...
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Contact Us | T-Mobile | Assurant. How can we help? Claim assistance. File, Track, or Continue Claim. Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs. Chat Now. FAQs. Upload Document. Reach us by mail. Looking to contact us? Shoot us an e-mail, and we'll get back to you as soon as possible.
Call Assurant at 1-866-866-6285. Was this helpful? Can't find what you're looking for? Contact Us. Ask our community. Claims must be reported within 90 days of the incident unless state law requires additional time. Learn who can file a claim and the steps to take.
If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number). Your device's serial number (IMEI) is 15 digits long.
Enter the phone number and date of incident for the device in which you'd like to file a claim.
Enter the phone number and date of incident for the device in which you'd like to file a claim.
Asurion is your trusted partner for device protection and support. Contact us for any questions about our coverage, company, or claims.
