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Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions.
- Extended Warranty & Tech Support
Asurion is a leading provider of device insurance, warranty...
- Extended Warranty & Tech Support
Claim assistance. File, Track, or Continue Claim. Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs.
Follow the step-by-step instructions presented in the app. You will need to log with your T-Mobile ID. Need additional help with your claim? Call Assurant at 1-866-866-6285.
Coverage for hardware service issues (mechanical breakdown). Screen repair is available through Assurant’s Repair Network. Call Assurant to make an appt at one of the Phone Repair locations.
Asurion is a leading provider of device insurance, warranty & support services for cell phones, consumer electronics & home appliances. Protect your device.
Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number).
