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  1. Reservations and ticket changes. Manage your trip online and save time. You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: View your trip details.

    • Find Your Trip

      Taking a trip? We have your travel plans covered. Flights;...

  2. Discover the benefits of the AAdvantage program, the gateway to a world-class customer experience. Earn and redeem miles, enjoy exclusive perks and more.

  3. 24-hour trip hold: Only members will be able to put flights on hold free of charge for up to 24 hours. As an AAdvantage ® member, you’ll also continue to enjoy benefits like boarding earlier with Group 6, exclusive access to American Airlines Vacations ™ packages and more. Learn more about Trip Credit.

  4. To find your ticket number, check the email we sent you when you booked your trip, your cancellation email, or your credit card statement. Your ticket number is a unique 13-digit number that identifies your reservation.

  5. When exchanging your customers’ eligible tickets, please ensure that the following waiver code is entered into the Endorsement Box of the new ticket: AEXT/[insert customers seven-digit AAdvantage number]

  6. If you’re unable to make your flights, contact Reservations prior to your flight’s departure to retain the value of your ticket. Charges or penalties may apply for changes, depending on the fare paid for the ticket.

  7. Our loyalty program can get you there. AAdvantage® program. Benefits and rewards. Earn miles. Use miles. AAdvantage Business™ program. Offers from our partners. Buy, gift or transfer miles Opens another site in a new window that may not meet accessibility guidelines. AAdvantage® credit cards.