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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live. Click the 'chat bubble' to get started. Check out our frequently asked questions
- Receipts and Refunds
Customer service FAQs Send us a letter Mail to: American...
- Reservations and Ticket Changes
Worldwide phone numbers. You may be charged a service fee...
- Contact American
Chat with us . Get quick answers to your travel questions 24...
- Customer Service FAQs
If you're an AAdvantage ® member and canceled your flight on...
- Special Assistance
Dial 711 to be connected through the National Relay Service....
- AAdvantage Account Service
AAdvantage® customer service; AAdvantage® customer service...
- Admirals Club
Contact American; Admirals Club; Admirals Club How to...
- Technical Support
American Airlines Cargo Opens another site in a new window...
- Receipts and Refunds
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
Worldwide phone numbers. You may be charged a service fee for trips ticketed by our Reservations offices, airport ticket counters, or travel centers in certain countries or regions. Not all international calls to American Airlines are toll-free.
The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number. The flight number, date of travel, and your origin and destination.
Curbside check-in. When should I arrive at the airport for curbside check-in? How do I request a refund if I believe I’ve been overcharged? Limitations and embargo. What are your liability limitations for lost bags? Are there bag or seasonal bag limitations? Do I need to be concerned about bag and box embargoes? Delayed and damaged bags.
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
Within the U.S. and Canada. 800-882-8880 or your AAdvantage ® status reservation number. Outside the U.S. and Canada. Reservations and ticket changes. Ticket sales centers. You may also like... Contact AAdvantage for help with award travel or your account.
