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  1. Enter your FedEx tracking number, track by reference, obtain proof of delivery, or TCN. See FedEx Express, Ground, Freight, and Custom Critical tracking services.

  2. www.fedex.com › en-us › customer-supportFedEx Contact Information

    Small Package / Envelope Inquiries: International and/or domestic air and ground package service (less than 150 lbs). FedEx Trade Networks Customer Contact Center (8:00 a.m. - 8:00 p.m. EST)

  3. Find the customer service phone number that fits your type of shipment or service. How can we help you? Call customer support to find answers, information, and resources for all your shipping needs. E-mail, chat, or call our customer support team.

  4. In a few words please tell me what you're calling about. A guide to help you quickly and easily navigate the 1.800.GoFedEx Customer Support phone menu.

  5. Ask FedEx. Your Virtual Support Assistant. FedEx: Hello, I'm the FedEx Virtual Assistant. I'm here to help you with your questions regarding FedEx® services.

  6. To schedule automated express or ground pickups, connect with your FedEx account representative. If you don't have an account representative, schedule a call with us. Don't want to wait for a pickup? Drop off your packages at a retail location for free.

  7. Learn about services that deliver across the globe the next day or next week. You can also get door-to-door customs clearance service with visibility into the status of your shipment. Your customers can confidently track in near real time, too—and get an estimated delivery time.

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