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Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions.
- Extended Warranty & Tech Support
Our experts can fix your tech fast. Just visit a store, make...
- Extended Warranty & Tech Support
General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. T-Mobile High Speed Internet Support.
Asurion is your trusted partner for device protection and support. Contact us for any questions about our coverage, company, or claims.
Our experts can fix your tech fast. Just visit a store, make an appointment, or let us come to you. Thousands of local repair experts ready to help. 730+ tech repair stores nationwide. Most repairs done in 45 minutes or less. Find a tech repair store.
When you're ready to restore service or if you believe your device is incorrectly listed as lost or stolen, give us a call at 1-800-937-8997. Check your next bill and report any suspicious charges so we can investigate. If the device is found, contact us for an unblock request.
Claim assistance. File, Track, or Continue Claim. Use chat to get answers to your questions or to connect with a live agent. You can also check out our FAQs. Chat Now. FAQs. Upload Document. Reach us by mail. Looking to contact us? Shoot us an e-mail, and we'll get back to you as soon as possible.
Follow the step-by-step instructions presented in the app. You will need to log with your T-Mobile ID. Need additional help with your claim? Call Assurant at 1-866-866-6285.
