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View and print your receipts for flights, seats, baggage and more on American Airlines. You can also request a refund online or contact us for assistance.
Refunds (request or status check) If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. If you bought your ticket from a travel agent or on another website, contact them for refund help.
Retain a copy of all documents submitted to the airline for your personal records Once you have completed the form, please return it to us by email or mail: American Airlines, Inc. Central Baggage 4000 E Sky Harbor Blvd. Phoenix, AZ 85034 Email: central.baggage@aa.com Liability Limitations:
AIRLINE AND AIRCRAFT OPERATOR DISCLOSURE REQUIREMENTS: As required by United States federal law, all airlines or other aircraft operators must collect the passenger attestation on behalf of the U.S. Government. 2. Required Proof of Negative COVID-19 Test Result or Recovery from COVID-19
Contact us online. Use our online Customer Relations form for a faster response than sending a letter through the mail. Complete the online Customer Relations form. The information we’ll need: Your contact information, mailing address and email address. Your confirmation code or ticket number.
To qualify, your AAdvantage ® number must be in your reservation and your trip must be: Booked in the U.S. directly through American; Traveled wholly within the 50 U.S. states; On American Airlines marketed and operated flights; Canceled on aa.com or in the American app before your first flight departs
One attestation form must be filled out for each passenger ages 2 years or older. The attestation may be filled out by the air passenger or on behalf of the air passenger by a legal representative, such as a parent or guardian.
