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We use email to announce our latest offers and keep you up to date with your flights and Airpoints™ benefits. You can control what we send you with your preferences. And of course, if you receive a suspicious email claiming to be from us, we want to know .
Need to make changes to your flight? Just sign in with your six digit booking reference. You can find it in our confirmation emails.
Managing your Air New Zealand emails. We're sorry if we've sent you an unwanted email. Fortunately, it's easy to update your email settings online. If you're an Airpoints member, you can tell us your preferences and choose specific emails you'd like to receive.
Send them an email with your details, or call on 0800 767 747. If you're not in New Zealand, call +64 9 357 3000.
Easily manage your flight booking online. You can view, change and cancel your bookings, select a seat, order a special meal, add an extra bag and more through manage booking. Use your booking reference ending in "H" and family name.
Easily manage your flight booking online. You can view, change and cancel your bookings, select a seat, order a special meal, add an extra bag and more through manage booking. Use your booking reference ending in "H" and family name.
You can still choose your seat when you check in online or on your mobile. Receive your boarding pass by email. You can print it at home, or at the check-in kiosks at the airport. If you're in New Zealand, we can scan your emailed boarding pass from your phone. Print bag tags yourself.
