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28 cze 2024 · Consumer Complaints. The Authority receives complaints on a wide range of products and services. Objective of providing this service is to assist the aggrieved consumers to settle their problems in purchasing goods or obtaining services in the market place. The Authority can inquire into complaints on goods as well as services.
The Consumer Affairs Authority is the apex government organization in Sri Lanka, mandated to protect consumers’ interests and ensure fair market competition.
3 cze 2024 · History of Consumer Law. Consumer Rights and Responsibilities. Paribogikaya. Pricing & Management. Pricing Mechanism. Market prices. Competition Promotion. Provisions of the Act. Anti Competitive Practices.
CAA can intervene in to the market in order to curb the malpractices in the marketplace and safeguard the consumers. Determine general and special directions relating to manufacture, import, selling, storing, distribution of goods and services.
A Complaint against an entity mentioned above should be submitted via e-mail, post or fax to FCRD by downloading the Complaint Submission Form from the web link or QR Code given below. https://www.cbsl.gov.lk/sites/default/files/fcrd_complaint_submission_form_e.pdf
Consumer Affairs Authority (CAA) is the apex government organization mandated to protect consumers’ interests and ensure fair market competition in Sri Lanka. It has been established under the Consumer Affairs Authority Act No.09 of 2003.
Consumer Affairs Authority (CAA) is the apex government organization mandated to protect consumers’ interests and ensure fair market competition in Sri Lanka. It has been established under the Consumer Affairs Authority Act No.09 of 2003.
