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The company should be concerned about checking their business practices whenever a customer complains. It should be in their interest to confirm the truth behind these complaints, especially when there are many with similar information. Level is still ignoring this issue, but it is indeed about them!
28 kwi 2022 · Consumers who are duped by the scam usually discover the awful truth when they contact the airline using the carrier's customer service channels to complain about the extra fees or to inquire about the whereabouts of the missing tickets.
30 sty 2019 · When I tried to make a claim to LEVEL, they denied all responsibilities and did not once address their faulty eticket. LEVEL is a scam and I hope this warns everyone from flying with them in the future.
Absolutely the worst. Made our booking over 2 months ago for the 4th of April. 2 weeks before the flight, it was cancelled. I spent approx 3-4 hours online and on the phone trying to rebook a later flight, but Level had cancelled the same routes on subsequent days.
Booked a flight via an agency with Level, before the pandemic (Feb 2020). My flight scheduled for September 2020 was canceled. I called Level (it was a challenge to get through their auto informer) and they made a full refund. No complaints. Date of experience: November 03, 2020
5 cze 2024 · BBB Scam Tracker has received multiple reports of scammers creating fake airline ticket booking sites or customer service numbers to charge travelers for rescheduling fake flights.
21 lip 2023 · Scammers lure potential victims by flashing great deals on flights. Maybe you were surprised at how expensive flights are, so you decide to search for deals online. Or perhaps you remember an...
