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Find out the best way to get in contact with us by choosing an option below. If you have any questions, concerns or issues, we're here to help. Check here to find the answers to your questions here and get in touch with us if you need to.
Phone. 0344 472 9646. Live chat (existing bookings only) > Access Live Chat. Opening hours: Mon – Fri: 9am – 6:30pm. Sat: 9am – 5.30pm I Sun: 10am – 5.30pm. If you're calling from outside the UK, use the phone numbers below to get in touch. Calling from USA. Customer Centre: +1 800 862 8621. Opening hours: 24 hours a day, 7 days a week.
Need help or need to contact us? There are different ways to contact us dependant on what you need. To simplify things, we’ll guide you to what you need to know and how to contact us.
If you’re overseas, contact your local Virgin Atlantic Reservations Office via Relay UK In the United States please dial 711 for Relay Services.
You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage ® account. Here are just a few of the things you can do online: Book, change or cancel your trip. Check in for your trip.
Contact Virgin Voyages via email, phone, or chat. Our Sailor Services (aka customer service) will help you with anything you need.
Phone: 13 67 89 (or 0800 670 000 if calling from New Zealand) from 5am - 11pm (AEST) Monday to Sunday. Please use our reservation and general enquiries form for any reservation enquiries.
