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  1. As a travel professional, your partnership with United gives you access to our all-in-one portal: United Jetstream. Access customer travel logs, manage transactions, and make all the changes you need from your computer or tablet. Register with United Jetstream →

  2. Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.

  3. During a phone conversation with an agent, we may be able to better assist you with CoBrowse, a customer support solution. CoBrowse will allow the agent to see what you see and answer your questions. They will only be able to see united.com - nothing else.

  4. Call us. Our agents are available daily between the hours of 7:00 am - midnight (CT), within the U.S. and Canada. For international phone numbers, visit the United Customer Care Center. Main phone numbers. 1-800-421-4655 (toll-free) 1-713-952-1630 (charges may apply) Accessibility phone number.

  5. By prepaying for air travel, PassPlus customers enjoy: Exclusive percentage discounts on United and participating airlines; Generous traveler amenity packages that offer MileagePlus Premier ® status*, United Club℠ access, Wi-Fi and more; Online reporting with detailed travel and account activity, powered by UATP ® and United Jetstream

  6. Many of our products grant you access to our all–in–one corporate and travel agency portal: United Jetstream. Enjoy greater visibility into travel activity, customizable reports, and self–service tools. Learn more →

  7. Our partners offer a variety of rewards programs to earn hotel, resort and car rental rewards. There are other ways to earn MileagePlus miles, like through flights or shopping. Learn how to earn miles everywhere you go. Book your stay and earn MileagePlus miles at more than 15,000 hotels worldwide.