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  1. You can change or update existing reservations in the My trips section of united.com or the United app. There’s no service charge to get help from our Customer Contact Center by phone if you have an existing reservation, but your representative will inform you of any change fees that may apply.

  2. Talk with an agent. Our Help Center has FAQs & helpful information to assist you with changing/canceling your flight, refunds, using your credits, baggage policy, MileagePlus, seat/upgrades, etc.

  3. 1 sty 2024 · Affirm. With Affirm, you can create an account and use their app to manage payments across a range of vendors. The company has a system called “Affirm Pay in 4,” whereby you can make four interest-free payments every two weeks once you’ve clicked “Buy.” For larger costs, you also have the option to pay monthly.

  4. During a phone conversation with an agent, we may be able to better assist you with CoBrowse, a customer support solution. CoBrowse will allow the agent to see what you see and answer your questions. They will only be able to see united.com - nothing else.

  5. helpcenter.affirm.com › s › articleContact us - Affirm

    Call us at 855-423-3729 between the hours of 8:00 am and 11:00 pm Eastern Time seven days a week. Chat with us between the hours of 7:00 am to 4:30 pm Eastern Time Monday - Friday. Receiving a callback. When you call the number above, you will receive an estimated wait time.

  6. General refund policy. Go to My Trips to cancel your reservation and start the refund process. If your ticket was purchased in the last 24 hours, it may qualify for our 24-hour booking policy. The refund amount will vary based on the situation.

  7. 353 Customer Service Representative reviews from United Airlines employees about Pay & Benefits.

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