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Get helpful alerts about flight status and gate numbers. Access all your travel details, even when offline. Easily contact your hotel by messaging them right in the app.
17 lip 2023 · Travelocity will notify you through its app, email, or text you the new flight information. For urgent (for example, same-day) changes, Travelocity may also call you. You can contact Travelocity customer service with questions if you don’t hear from them in a timely manner.
From my experiences, Travelocity and Orbitz are very true to the 24 hours rule and it doesn't take much to get a full refund. Try to cancel your ticket after 24 hours for most reasons, however, and you'll be out of luck.
From the travelocity.com website, under "Support - Customer Support - Contact Us", a phone number of 1-855-863-9601 is listed. They also have a Callback button you can click. You enter your name, itinerary number, and phone number and they will call you back. They list the wait time.
Travelocity offers refunds for travel products affected by travel alerts. Visit this page to learn how to request a refund and check its status.
We're here to help! When you receive a change notification via email, SMS or app notification. Review the schedule change details and follow the directions in the email. Depending on the type of schedule change, you may or may not need to contact us to confirm the changes.
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