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How does the T-Mobile trade-in program work? Get an estimate for the value of your device using the trade-in value estimator tool. Tell us the IMEI, make, model, memory, color & carrier and answer a few device condition questions.
Trade in your old device within 30 days from when your new device shipped, or you’ll miss out on the trade-in value and promotional enrollment. On this page: How to return your trade-in device
Trade-in values for thousands of SKUs across all major carrier, retail, MSOs, and OEM programs are available for continual benchmarking. Through data science and machine learning, our global pricing engine provides the insights required to run profitable trade-in and upgrade programs.
Call T-Mobile at 1-800-937-8997 to have it unblocked before you send it back to us. You’ll get an email when we receive your device. To track the return, write down the tracking number located underneath the bar code on the box’s prepaid shipping label and visit usps.com/manage. Call us ASAP at 1-866-866-6285 if your device is acting up.
Thanks for choosing to trade-in your device to T-Mobile. The T-Mobile Trade-In Program (“Program”) is governed by these terms and conditions. Please read these Program Term & Conditions (“Program T&Cs”), to understand your rights and obligations for participating in this Program.
T-Mobile’s trade-in program offers choices for how customers can use their trade-in credits. It’s safe and secure. T-Mobile is a trusted partner and every device goes through a stringent data removal process once received. Devices depreciate quickly — help your customers trade in their device(s) to get maximum value today. Overcoming ...
Instructions on how to return the device and prepaid shipping materials will be provided. If your claim is authorized for walk-in repair: • You’ll receive a notification with the repair location information to have your device
