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• If your order hasn't moved for 4 days, please get in touch with the courier's Customer Service team. • Not all couriers will send an SMS or call before delivering the parcel . If you receive a message or call from the rider, you can contact them directly using the number they used.
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Shopee Customer Service can be reached through the following channels: • Chat via App: Daily 7:00 AM to 1:00 AM. • Internet Call via App: Daily 7:00 AM to 7:00 PM. Chat with Shopee. Go to the Me tab > Chat with Shopee > start chatting. Via Internet Call or In-App Call.
• Kung ang order ay hindi pa din gumagalaw matapos ang 4 araw, kontakin ang Customer Service team ng iyong piniling courier. • Hindi lahat ng courier ay tumatawag o nagpapadala ng SMS bago i-deliver ang parcel.
FAQ: How can I contact Shopee Customer Service? ☎️ Are you having troubles with your parcel? Learn more about our Customer Service here:...
Shopee Standard Express may be a generic term for delivery by Shopee’s local logistics partners like Black Arrow Express, 2GO Express, Entrego. It may take 2 to 4 days for tracking status to be updated by Shopee’s logistics partner. For more information, you’ll contact the vendor directly.
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