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I've tried at least 15 times on 4 different browsers and 3 different devices(over a 15 day window now) to receive the student discount price and the Ikon checkout cannot seem to retrieve APPROVED student verification from SheerID (rec'd countless emails from SheerID saying congrats, been approved).
1 kwi 2024 · If a consumer is having trouble verifying their military status, he or she can access SheerID's Verification Help Center for assistance, including a link to contact our consumer support team if they need additional help. If a consumer is having trouble using their discount or redeeming their offer in any way, he or she should contact the ...
SheerID only handles the verification process. To troubleshoot a problem with completing your purchase, please contact the brand's customer support directly. What documentation is needed?
How do I get verified? SheerID will collect some basic personal information to confirm your current status with an eligible branch of the US Armed Forces. We may also ask you to upload some documentation that substantiates your status and eligiblity.
A: SheerID can verify hundreds of customer segments, associations, documents, or groups. We instantly verify the status of students, teachers, past and present military personnel, first responders, healthcare professionals, new movers, driver’s licenses, and more.
SheerID will collect some basic personal information to confirm your current status with an eligible branch of the Armed Forces. We may also ask you to upload some documentation that substantiates your status and eligibility.
Please feel free to contact us by emailing customerservice@sheerid.com and someone from the SheerID office will be in contact with you within 24 business hours. What happens if I can't prove I'm in the military?
