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Shown below is an example of the kind of job descriptions, including duties, tasks, and responsibilities, usually given to individuals working in retail customer service delivery units in most companies to execute. Support customers by answering product and membership service questions.
This Retail Sales Representative job description template will help you attract and hire qualified salespeople to provide excellent customer service and achieve sales quotas for your business. Similar job titles include Retail Sales Associate and Retail Sales Assistant.
2 wrz 2021 · Customer service representative duties: Open and maintain customer accounts by recording account information. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ...
Retail Customer Service Responsibilities: Learn about our products and provide accurate information about their features and pricing to our customers. Greet and direct customers as they enter the store. Listen to customer feedback and pass it on to the store manager. Keep customers informed about the latest discounts and special offers.
10 cze 2024 · Retail Customer Service Job Description. Assisting Customers. Greet customers warmly and ascertain their needs. Provide information on product features, benefits, and availability. Answer customer inquiries and resolve complaints in a professional manner. Sales Transactions. Process payments via cash, credit cards, or other payment methods.
1 sty 2024 · Key Responsibilities: . - Greet customers and assist them in finding products. - Answer customer inquiries regarding product features, availability, and pricing. - Handle customer complaints and issues promptly and with courtesy. - Process sales transactions accurately and efficiently.
– greet and assist customers with customer queries and sales and in their general experience in the retail outlet – advise and assist with all aspects of customer service and satisfaction, including helping to resolve customer complaints and queries – process customer returns with refunds or exchanges in accordance with organisation policy
