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How to contact us online or by phone. You can reach us on social media or by phone. In addition, you can fill out an online form to create a service ticket and report a problem.
Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint.
Search for a Canadian postal code by civic, rural route or post office box address.
You can use our postal code address data to determine or verify the correct postal code for an address anywhere in Canada or identify the complete range of addresses that correspond to any one postal code. Delivery mode data and various householder counts are also available.
Claims overview. Whether you’re sending or receiving a package, your mail items are important to us. If your package hasn't been delivered as expected, was delivered late, or was damaged during the shipping process, please let us know. We want to help you resolve your issue.
Find a Postal Code. Start typing a Canadian address in the box provided. Suggested addresses appear as you type. Select your address from the list of suggestions. For some addresses, you may also be prompted to select an appropriate unit number.
Contact Canada Post customer service before appealing to the ombudsman. You will need to provide the ombudsman with a closed service ticket number referencing your complaint.
