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  1. Możesz zgłosić problem techniczny, który pojawił się na naszej platformie za pośrednictwem Extranetu lub aplikacji Pulse, a członek naszego zespołu skontaktuje się z Tobą tak szybko, jak to możliwe. Pamiętaj o tych krokach dla partnerów, którzy samodzielnie zarządzają swoją działalnością.

  2. If you disagree with how your complaint was resolved, you can use the mediation services we offer our partners and properties in the European Economic Area. For more info on mediation, read this article. You can find more info on complaint topics and outcomes in our annual Complaint Handling Report.

  3. Submit and agree on complaints between Booking.com and partners.

  4. Customer Service. How can we help? We're available 24 hours a day. Send us a message. Contact our agents about your booking, and we'll reply as soon as possible. Call us. For anything urgent, you can call us 24/7 at a local or international phone number. Contact the property. For details about your stay, they usually know best.

  5. 1 lip 2022 · Can anyone signpost me to an email address or complaint form in respect of booking.com. I have scoured the booking.com website and the app but to no avail. A Customer Services number is given and a message facility to the property itself but not, it seems, to booking.com itself.

  6. Find out how you can resolve a consumer complaint in the EU, from small claims, to online dispute resolution, to bodies managing out of court resolutions.

  7. View customer complaints of Booking.com, BBB helps resolve disputes with the services or products a business provides.

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